Quality iseveryone’s responsibility.

A commitment shared
at every level.

The policy of OSM Shipping Phils., Inc. is to consistently meet and satisfy the growing needs and demands of our clients by providing high-quality standard services and consistently reviewing the context of the organization to ensure customer satisfaction at all levels. At OSMP, we place prime importance on client satisfaction.

To achieve this, we pledge our total, active, and personal commitment to quality at all levels of our activities and ensure all operations are focused on the continuous improvement of services.

To achieve these high standards of service, OSMP has adopted LRQA ISO 9001:2015 as the model for its quality management system, with a commitment to comply with Maritime Labour Convention 2006 requirements relevant to manning services. This policy is appropriate to the purpose of the organization and provides the framework for establishing and reviewing the company’s quality objectives.

This policy is communicated and understood within the organization and will be reviewed for continuing suitability.

The management of OSMP requires employees to recognize the value and importance of the Quality Management System. Compliance with this policy, procedures, instructions, rules, and regulations is mandatory and binding upon all employees. Quality is the responsibility of everyone working for and on behalf of OSMP. Client satisfaction and the professional reputation of OSMP are directly dependent on this working philosophy.